Help topic: Your account

You can search, compare and set price alerts on Cheaplyfly without an account. A free account adds a personal dashboard that keeps everything in one place and follows you across devices.

What you get

All your price alerts together

See every alert with its status, latest price, lowest price and target. Pause, resume or remove alerts in one click, and add new ones without confirming your email each time. Alerts you created as a guest with the same email appear here too.

Saved searches and flights

Press Save on a results page or the heart on a flight to keep it. Saved items wait for you in the Saved tab. Prices change, so open a saved item to see current fares.

Recent searches

Your recent searches are listed so you can pick up where you left off on any device. You can clear the list whenever you like. On some sites, search history is turned off.

Deals opened

Flights you opened with a partner are listed, with the route, dates and price shown at the time. It helps you remember which partner you visited.

Notifications

Price drops and alert updates also appear on the site, so you don’t depend only on email.

Your preferences

Set your home airport and currency once. They are used whenever you are signed in, on any device.

Security and privacy controls

Turn on two-step sign-in where the site offers it, sign out other devices, download your data or delete your account.

What it costs

Nothing. Accounts are free and no payment card is needed. Cheaplyfly doesn’t take payment for flights, so there is never a reason to add card details to your account.

Creating an account

1. Go to Create account.
2. Enter your first name, email address and a password.
3. Confirm that you meet the minimum age and accept the terms.
4. Choose whether you want fare drops and travel tips by email (optional).
5. Confirm your email with the code we send, if asked.

The help article on creating an account covers each step in detail.

If this, then that

• If you only need one alert, a guest alert is fine. You can create an account later.
• If you share a computer, untick “Keep me signed in” and sign out when you finish.
• If sign-ups are closed, the site isn’t accepting new accounts right now. You can still search and use guest alerts if they are available.

Already a member? Sign in to open your dashboard.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.

Two-step sign-in adds a second check when you sign in. After your password, we email you a 6-digit code, and you enter it to finish signing in. Even if someone learns your password, they can’t get in without access to your email.

Is it available on this site?

The site decides how two-step sign-in works. It can be:

• Optional: you choose whether to turn it on.
• Required: it is on for every member. Your Security tab says “Two-step sign-in is required on this site.”
• Off: the option isn’t shown.

Turning it on

1. Sign in and open My account.
2. Open the Security tab.
3. Under Two-step sign-in, turn on Use two-step sign-in and save.
4. You see a message that two-step sign-in is on.

Signing in with a code

1. Enter your email and password as usual.
2. We email you a 6-digit code. The email subject usually says it is your sign-in code.
3. Enter the code on the Enter your sign-in code screen.
4. Optionally tick Trust this device for 30 days, so you won’t be asked for a code on this device for a while.
5. Press Verify and sign in.

About the code

• Each code works only for a short time, about 10 minutes.
• After a few wrong tries, the code stops working. Sign in again to get a new one.
• Always use the code from the latest email.

When you are asked for a code

You are asked on any device you haven’t marked as trusted, or after the trust period ends. If you clear your browser’s cookies, the device is no longer remembered and you will be asked again.

Only trust your own devices

Don’t tick “Trust this device” on shared or public computers. If you lose a device you trusted, open Security and press Sign out other devices, then change your password.

Turning it off

If the site lets you choose, open Security, turn off two-step sign-in and save. We recommend keeping it on.

If this, then that

• If the code email doesn’t arrive, check spam and promotions folders and wait a minute. If it still doesn’t arrive, sign in again to send a new code.
• If you see “This sign-in expired”, too much time passed. Start again from the sign-in page.
• If you no longer have access to your email, contact us. We can’t send codes to a different address without checking it is you.

Two-step sign-in works best with a strong, unique password. See the privacy and security article on keeping your account secure.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.

Your data belongs to you. From your dashboard you can download a copy of what Cheaplyfly holds about you, or delete your account entirely. Both are self-service and take a minute.

Downloading your data

1. Sign in and open My account.
2. Open the Privacy tab.
3. Under Download your data, press Download my data.
4. Your browser saves a file to your device.

What the file contains

• Profile: your name, email address, when you joined, home airport and currency.
• Price alerts: route, dates, currency, target, status and when each was created.
• Saved items: the searches and flights you saved.
• Searches: your search history.
• Deals opened: flights you opened with partners, with the price shown at the time.

The file is in JSON, a plain-text format that many apps and text editors can open. It is meant to be readable by both people and software.

Deleting your account

Deleting your account is permanent and can’t be undone. Before you start, download your data if you want a copy.

1. Open the Privacy tab in your dashboard.
2. Under Delete account, type DELETE in the confirmation box.
3. Enter your password.
4. Press Delete my account.

You are signed out and returned to the home page.

What is removed

• Your account and profile, including your photo.
• All your price alerts, including any created as a guest with the same email.
• Saved items, search history and notifications.

Records of deals you opened are kept only without any link to you, so they no longer identify you.

What deletion doesn’t cover

• Bookings with partners. Those are held by the airline or travel site. Contact them about their data.
• Newsletter subscriptions. Use the unsubscribe link in your newsletter emails, or contact us.
• Messages you sent us through the contact form. Email support@cheaplyfly.com if you want those removed.

If this, then that

• If you see “Type DELETE and your password to confirm”, check that DELETE is in capitals and your password is correct.
• If deletion isn’t offered, the site may handle it on request. Email support@cheaplyfly.com.
• If you only want fewer emails, you don’t need to delete your account. Turn off price-drop emails in Profile or pause your alerts.

For other privacy requests, email support@cheaplyfly.com. Read our privacy policy for your full rights.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.

Creating a Cheaplyfly account is free and quick. This guide walks you through sign-up and the email confirmation step, and explains the messages you might see.

Signing up

1. Go to Create account.
2. Enter your first name and email address.
3. Create a password of at least 8 characters. A short sentence is easy to remember and hard to guess. A strength meter shows how strong it is.
4. Tick the box to confirm you meet the minimum age shown and accept the terms and privacy policy.
5. Optionally tick the box to get fare drops and travel tips by email. You can leave it unticked.
6. Press Create account.

We set your currency and home airport from your approximate location to start with. You can change both later in Profile.

Confirming your email

On most sites, you confirm your email before your first sign-in. We send an email with:

• A 6-digit code to type on the confirmation screen, and
• A Confirm my email button that does the same in one click.

1. Open the email. Its subject usually includes your code.
2. Type the code on the screen and press Confirm email, or press the button in the email.
3. You are signed in and taken to your dashboard with a welcome message.

About the code

• The code works for a limited time, about 30 minutes.
• After a few wrong tries, ask for a new code.
• Use Didn’t get it? Send a new code if it has expired or didn’t arrive. You can only request a few new codes in a short time.

Password rules

• At least 8 characters.
• Don’t use the first part of your email address in your password.
• Very common passwords and repeated characters aren’t accepted.

If this, then that

• If you see “An account with this email already exists”, sign in instead, or reset your password.
• If the confirmation expired, just sign in with your email and password. We send a fresh code automatically.
• If the link in the email says it has expired or was already used, enter the code from the latest email, or request a new one.
• If you see “That was quick”, the form was sent faster than a person usually types. Check the fields and send it again.
• If there is an “I am human” check, complete it before you submit.
• If sign-ups are closed, the site isn’t accepting new accounts at the moment.

Emails not arriving? Our troubleshooting article on emails explains what to check, including spam folders and typing mistakes.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.

Your dashboard is where everything you do on Cheaplyfly comes together. Open it any time from the account menu in the header, or go to My account. Here is what each tab is for.

Overview

A quick summary: your active alerts, recent activity and shortcuts to pick up where you left off. If something is missing, such as a home airport, the overview suggests it.

Price alerts

Every alert linked to your email, with its status (Watching, Paused or Confirm email), latest price, lowest price and target. Add a new alert at the top, and use the buttons on each alert to pause, resume or remove it. If the site has turned price alerts off, this tab isn’t shown.

Saved

Searches and flights you saved with Save or the heart. Open one to see current fares, or remove it. Saved prices are from when you saved them, so always check again.

Recent searches

Your recent searches, newest first. Press one to run it again. Searches with dates in the past open without those dates. Press Clear history to remove the list. If the site doesn’t keep search history, this tab says so.

Deals opened

Flights you opened with a partner, with the price shown at the time. Your booking itself is with that partner: check your email from them for tickets and changes.

Notifications

Price drops and alert updates. A badge shows how many are unread. Opening the tab marks them as read.

Profile

• Photo: upload a JPG, PNG or WebP image up to 3 MB. It is cropped to a square.
• First and last name.
• Home airport, used to fill in the From field.
• Currency for prices.
• Whether to email you about price drops on your alerts.

Security

• Change your password.
• Turn two-step sign-in on or off, where the site allows it.
• Sign out of all other devices.

Privacy

• Download your data as a file.
• Delete your account.
• A reminder of where to send other privacy requests.

Tips

• Bookmark the dashboard. If you are signed out, you are asked to sign in and then taken straight back.
• Set your home airport first. It makes every search, deal list and explore page start from the right place.
• Check the Price alerts tab now and then and remove alerts you no longer need.

If this, then that

• If you see “This form expired”, the page was open a long time. Refresh it and try again.
• If a tab you expect is missing, the site may have turned that feature off.
• If you are sent to the sign-in page, your session ended. Sign in again.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.

Most account settings live in two tabs of your dashboard: Profile and Security. Changes take effect as soon as you save.

Profile

1. Sign in and open My account.
2. Open the Profile tab.
3. Make your changes and press Save profile.

Name

Your first name is required; your last name is optional. Your name appears in your dashboard and in emails we send you.

Photo

Press Change photo to upload a JPG, PNG or WebP image up to 3 MB. We crop it to a square and save a fresh copy, which removes hidden information such as camera details. Press Remove photo to go back to your initial.

Home airport

Choose the airport or city you usually fly from. While you are signed in, it fills in the From field and is used for deals and explore pages.

Currency

Choose the currency for prices. Changing currency with the header button while signed in also updates this setting.

Price-drop emails

Untick Email me about price drops on my alerts if you only want drops in your dashboard notifications. Your alerts keep running either way.

Changing your password

1. Open the Security tab.
2. Enter your current password, then your new one (at least 8 characters).
3. Press Change password.

When your password changes, other devices are signed out for your safety. This device stays signed in.

Forgot your current password? Sign out and use Reset password on the sign-in page.

Changing your email address

Your email address is used to sign in, confirm alerts and keep your account secure, so it can’t be changed in the dashboard. To change it, contact support from your current address and tell us the new one.

Other emails

• Newsletter: use the unsubscribe link in your welcome or newsletter emails.
• Account emails, such as codes and password resets, are sent when you need them and can’t be turned off.
• Guest alerts are controlled from the links in each alert email.

Light and dark mode

Use the theme button in the header to switch between light and dark mode. Your choice is remembered in this browser.

If this, then that

• If your photo won’t upload, check it is a JPG, PNG or WebP under 3 MB.
• If you see “Your current password isn’t right”, check caps lock, or reset your password.
• If the currency you want isn’t listed, the site doesn’t offer it. Choose the closest one.
• If your home airport doesn’t stick, make sure you choose it from the suggestions so a valid airport code is saved.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.