Updating your profile, password and email preferences

Most account settings live in two tabs of your dashboard: Profile and Security. Changes take effect as soon as you save.

Profile

1. Sign in and open My account.
2. Open the Profile tab.
3. Make your changes and press Save profile.

Name

Your first name is required; your last name is optional. Your name appears in your dashboard and in emails we send you.

Photo

Press Change photo to upload a JPG, PNG or WebP image up to 3 MB. We crop it to a square and save a fresh copy, which removes hidden information such as camera details. Press Remove photo to go back to your initial.

Home airport

Choose the airport or city you usually fly from. While you are signed in, it fills in the From field and is used for deals and explore pages.

Currency

Choose the currency for prices. Changing currency with the header button while signed in also updates this setting.

Price-drop emails

Untick Email me about price drops on my alerts if you only want drops in your dashboard notifications. Your alerts keep running either way.

Changing your password

1. Open the Security tab.
2. Enter your current password, then your new one (at least 8 characters).
3. Press Change password.

When your password changes, other devices are signed out for your safety. This device stays signed in.

Forgot your current password? Sign out and use Reset password on the sign-in page.

Changing your email address

Your email address is used to sign in, confirm alerts and keep your account secure, so it can’t be changed in the dashboard. To change it, contact support from your current address and tell us the new one.

Other emails

• Newsletter: use the unsubscribe link in your welcome or newsletter emails.
• Account emails, such as codes and password resets, are sent when you need them and can’t be turned off.
• Guest alerts are controlled from the links in each alert email.

Light and dark mode

Use the theme button in the header to switch between light and dark mode. Your choice is remembered in this browser.

If this, then that

• If your photo won’t upload, check it is a JPG, PNG or WebP under 3 MB.
• If you see “Your current password isn’t right”, check caps lock, or reset your password.
• If the currency you want isn’t listed, the site doesn’t offer it. Choose the closest one.
• If your home airport doesn’t stick, make sure you choose it from the suggestions so a valid airport code is saved.

Still stuck? Contact us, choose the account topic and write from the email address on your account so we can find it.