Wrong currency or departure airport

Cheaplyfly guesses your currency and nearest airport from the approximate location of your internet connection. Usually the guess is right, but sometimes it isn’t. Here is why, and how to fix it so it stays fixed.

Why the guess can be wrong

• VPNs and proxies make your connection appear to be in another country.
• Work, school and mobile networks sometimes route traffic through another city or country.
• Traveling: the site suggests the airport where you are now, not where you live.
• Smaller places: if we can’t find a nearby airport, we may use a large city in your country, or the site’s default.
• Unsupported currency: if your currency isn’t offered on the site, we show the site’s default currency.

Fixing the currency

1. Use the currency button in the header.
2. Choose your currency. The page updates.
3. The choice is remembered on this device. If you are signed in, it is also saved to your account.

The currency keeps resetting

• Your browser may be clearing cookies, or you are in a private window. Allow cookies for Cheaplyfly.
• Sign in. Your account’s currency is used on every device.
• If you are signed in, check the currency in Profile. It takes priority.

Fixing the departure airport

• For one search: type a new city or airport in the From field and choose it from the suggestions.
• For deals: use the Departing from picker on the deals page.
• For good: sign in, open Profile in your dashboard and set your home airport. It is then used for search, deals and Explore whenever you are signed in.

Currency on the partner’s site

The partner may show the final price in another currency, often their own or the airline’s. That is set by the partner, not by Cheaplyfly. Check the currency on the payment page, and see our guide on paying for flights in other currencies.

Alerts and currency

Each price alert keeps the currency it was created in. Changing your currency doesn’t convert existing alerts. To get alerts in a new currency, remove the old alert and create a new one.

If this, then that

• If your currency isn’t in the list, the site doesn’t offer it. Choose the one you find easiest to compare.
• If prices look strange after switching, reload the page so every section uses the new currency.
• If the wrong city appears on deals and Explore, set a home airport, which is used instead of your location.

Still stuck? Contact us with the currency or airport you see and the one you expect.