Controlling the emails you get

You decide which emails you get from Cheaplyfly. Each type has its own control, so you can keep the useful ones and turn off the rest.

Newsletter

The newsletter is optional. You can sign up in the footer form, or tick the box when you create an account.

Signing up

1. Enter your email address and press Subscribe.
2. Open the confirmation email and press Confirm subscription.
3. You get a short welcome email.

Nothing is sent until you confirm. This double opt-in makes sure nobody signs you up without your permission.

Unsubscribing

Use the Unsubscribe link in your welcome email or at the bottom of a newsletter email. One click is enough, and you don’t need to sign in. If you can’t find the link, contact us and we will remove you.

Price alert emails

• Per alert: use Pause this alert or Stop this alert at the bottom of any price drop email.
• Members: manage all alerts in the Price alerts tab of your dashboard.
• Members who prefer no alert emails: in Profile, untick Email me about price drops on my alerts. Drops still appear in your dashboard notifications.

Account emails

Codes, password resets and similar messages are sent only when you need them, usually because you just did something. They can’t be turned off, because they keep your account working and secure.

Contact form emails

When you send us a message, you get a copy by email, and our reply arrives by email too.

Making sure the emails you want arrive

• Add our email address to your contacts or safe senders list.
• If an email lands in spam, mark it as not spam. This helps future emails arrive.
• Check promotions or updates tabs if your email app sorts mail into tabs.

If this, then that

• If you unsubscribed but still get alert emails, the newsletter and alerts are separate. Stop the alerts too.
• If you still get emails after stopping an alert, you may have more than one alert for the route. Check each email’s route and dates.
• If you never subscribed but get the newsletter, someone may have confirmed with your address. Unsubscribe and tell us.
• If you want everything gone, delete your account from the Privacy tab and unsubscribe from the newsletter.

Read our privacy policy for how we use your email address.

Still stuck? Contact us and choose the privacy request topic, or email support@cheaplyfly.com.